If you have any questions, feedback, or need help with the app, I’m happy to assist.
Contact: soluciones.santateresa.mx@gmail.com
How do I mark a sticker as owned? Tap any sticker in your album to mark it as owned. It will turn green.
How do I mark a sticker as repeated? Tap an owned (green) sticker again to mark it as repeated. It will turn yellow.
How do I clear a sticker back to missing? Tap a repeated (yellow) sticker once more to clear it back to missing.
How do I share my missing stickers with friends? Tap the share button (↑) in the top right corner of the My Album tab, then choose Missing Stickers. This copies a list of your missing sticker codes that you can send via WhatsApp, iMessage, or any other app.
How do I share my repeated stickers? Tap the share button (↑) in the top right corner of the My Album tab, then choose Repeated Stickers.
My collection disappeared after reinstalling the app. Can I recover it? If you had iCloud enabled, your collection should restore automatically within a few seconds of opening the app. Make sure you are signed in to the same iCloud account on your device.
How do I enable iCloud sync? Go to Settings → [Your Name] → iCloud and make sure Sticker Album is toggled on.
How do I delete all my data? Delete the app from your device. To also remove data from iCloud, go to Settings → [Your Name] → iCloud → Manage Account Storage → Sticker Album → Delete Data.
The app is showing the wrong sticker count. What should I do? Try closing and reopening the app. If the issue persists, please contact me at the email below.
For any other questions or issues not covered above, please reach out:
Jesus Bohorquez soluciones.santateresa.mx@gmail.com
I typically respond within 1–2 business days.